AI agent operations · Hong Kong
Your AI agents.
In production.
Without the 3am page.
We design, ship and run AI agents for companies in HK and across Asia. If you've already got an agent in production, we take the on-call. If you don't yet, we'll build it — and then we run it.
0
agents shipped
0
in production
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uptime SLA
metric to confirm
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languages
Industries we've shipped in
Recent work
Real agents.
Real industries.
Real load.
We work where compliance, bilingual content, and on-call actually matter. Three representative engagements below — names changed at client request.
HK regional bank
Compliance Q&A copilot
Built and now operate a RAG-grounded compliance assistant for the bank's regulatory team. Answers traceable to source memos. Volume growing monthly.
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queries / 90d · to confirm
Cross-border retailer
EN/ZH customer triage agent
Multi-tenant agent handling inbound tickets across HK, SG, TW. We run it; they measure the deflection rate.
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auto-resolved · to confirm
Securities firm
Research-note drafting workflow
Agent-assisted drafting tool with a human-in-the-loop gate. Analysts review and ship; we keep the pipeline alive.
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throughput · to confirm
How it works
One practice.
Three shapes.
Same team, all the way through.
01 · 1 week
Audit
We map your current agent surface area — infra, latency, cost, eval coverage — and write you a 4-page audit. No charge, no obligation. Most engagements start here.
See audit sample02 · 4–8 weeks
Embed
Two senior engineers join your team. We ship the missing piece — a routing layer, a retrieval pipeline, an eval harness — to production. Knowledge transfer is part of the contract.
Scope an embed03 · monthly
Run
We take the on-call. Model swaps, drift, capacity, paging, monthly reviews. A real SLA — published monthly, with a runbook behind it. You focus on the product.
Talk about managed opsWhy us
We run agents on
our own platform.
agnest and pi-ying aren't vapor. We built them for our own agents. Every client engagement now runs on them — that's how we hit the unit economics we do.
One-week audit · free
Show us your agent. We'll show you where it breaks.
4-page audit covering infra, latency, cost, eval coverage. No charge, no follow-up sales pressure. If we can't help, we'll say so.